How Payment Data Fits Our Policy
Our Privacy Policy covers details you provide when opening an account, signing in, verifying your phone, contacting support or checking a wallet status. For DANA, OVO, GoPay and QRIS, we use payment references and status details needed to match your account activity with the correct transaction;
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we do not need your wallet password to complete that matching. Bank transfer and virtual account records may include a reference, amount and processing state so we can investigate a delayed payment. Your account activity can also include device type, browser details, sign-in time and security
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events. We use these records to provide account access, identify unusual activity, respond to requests and meet applicable legal duties. Access to the site and account services depends on local law, so the policy may apply differently where local law permits different requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.